Local Computer Support
Welcome! Red Gum IT offers professional support services for all your computing and networking needs. We provide an "on-site" service which means we come to you. Simply call us to arrange an appointment and a qualified technician will arrive at your business premises or home to carry out the work. Based in Hazelbrook, we service all locations in the Blue Mountains area.
At Red Gum IT we are small business specialists. Proprietor Greg Schafer is a Microsoft Certified Professional with over 20 years experience in dealing with small and medium sized businesses. Being a small business ourselves, we understand the kinds of issues you face every day. You don't want to be worrying about computer troubles. Red Gum IT can manage your IT infrastructure thus allowing you to focus on what you do best - running your business. Our goal is to be your technology support partner.
Red Gum IT offers a complete range of services for home computer users at an affordable rate. Our house-call service is friendly and efficient and we always arrive on time. We guarantee that you won't be bamboozled with jargon because we excel at explaining things in plain English. Whether it is setting up a new wireless broadband connection, removing a troublesome virus or getting a printer to work - we are available to solve all your home computer problems. Whenever you need to call for professional help, be sure to contact us here at Red Gum IT.
Why Choose Us?
Red Gum IT has proudly supported Blue Mountains locals since 2007. We love helping people from all walks of life including Small Businesses, Work-From-Home folks, the Self Employed, Mums and Dads and especially Senior Citizens and Retirees who appreciate our patient style.
We are specialists in all things Microsoft, especially Windows 10 and Windows Server.
While not quite at "genius" level we're able to support Apple Macintosh for most issues.
Linux
We absolutely favorite Linux and Free and Open Source Software and support it all we can.
Services We Offer
We provide assistance and advice for anything related to Computers, the Internet and Technology in general.
Repairs and Upgrades. Desktops, Laptops, All-in-Ones, Tablets. Troubleshooting, diagnostics, tune-ups. Bought a new PC and need everything set up and all your data transferred across?
Broadband, NBN, WiFi. Installation and set up, Modem / Router configuration. Having connection troubles and need some help? Get frustrated when talking to your ISP?
Gmail, Outlook, Webmail. Set up and general assistance. Need your Emails and Address Book transferred between systems? Receiving too much spam?
Computer Security, Antivirus, Protection from Scammers. Virus removal, spyware, adware, popups, bugs, etc. Don't let bad guys on to your computer.
Data Backup, Data Recovery. Cloud, External Hard Drive. Your PC's hard drive crashed and you don't have a backup? We are data recovery experts.
Laser, Inkjet, Multifunction. Set up, troubleshooting. WiFi printers in particular can be very fiddly. Before tossing it out, let us see if we can help.
Mobile Phones, Tablets, iPads. Mobile set up, general assistance. Not getting the most out of your smartphone?
Business Servers. Implementation, System Administration, Maintenance. Network Attached Storage (NAS) devices.
Google Workspace (G Suite, Google Apps), Microsoft 365 Business (Office 365). Rock solid email solutions for your business. We have the expertise to set you up.
Just need a helping hand? Software applications, Microsoft Office, etc. Take advantage of our 20+ years of experience.
Contact Us
Please call (02) 4758 7295 or send us an email by filling out this form.
We cover the entire Blue Mountains area and surrounds including Blackheath, Blaxland, Bullaburra, Faulconbridge, Glenbrook, Hawkesbury Heights, Hazelbrook, Katoomba, Lapstone, Lawson, Leura, Linden, Medlow Bath, Mount Riverview, Mount Victoria, Springwood, Sun Valley, Valley Heights, Warrimoo, Wentworth Falls, Winmalee, Woodford and Yellow Rock.